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How to Fix a CGM Sensor That's Giving Wildly Inaccurate Readings

04 Sep 2025 by Hasan A. Khamash, M.D.

How to Fix a CGM Sensor That's Giving Wildly Inaccurate Readings

When your Continuous Glucose Monitor (CGM) is not providing accurate readings, it can be frustrating and confusing. CGMs are designed to provide real-time glucose data, helping you manage your blood sugar levels effectively. However, technical issues with the sensor can lead to inaccurate readings, which may affect your treatment decisions. In this guide, we'll walk you through the steps to troubleshoot and fix a CGM sensor that's giving wildly inaccurate readings.

Checking Sensor Placement and Glucose Levels

Before diving into the troubleshooting process, ensure that the sensor is properly placed on your skin. Check the sensor's position, making sure it's not twisted or folded, which can affect its accuracy. Also, check your current glucose levels to ensure you're not experiencing any fluctuations that might be impacting the sensor's accuracy. Decoding Your A1C Levels From Normal To Diabetes Range Explained

Calibrating the Sensor

Make sure your CGM is calibrated correctly. Follow the manufacturer's instructions for calibrating the sensor, and ensure that you're using the correct calibration method. If you're unsure about the calibration process, refer to your CGM user manual or contact the manufacturer's support team.

Checking Sensor Adhesive and Skin Condition

The sensor's adhesive and your skin condition can impact the sensor's accuracy. Check the adhesive to ensure it's not worn out or damaged. Also, assess your skin condition, looking for any redness, irritation, or allergies that might be affecting the sensor's performance.

Updating CGM Software

If your CGM is not providing accurate readings, it's possible that the software is outdated. Check for software updates and install the latest version. This can resolve any technical issues that might be affecting the sensor's accuracy. A Guide To Managing Blood Sugar When You Have A Cold Or Flu

Replacing the Sensor

If none of the above steps resolve the issue, it may be time to replace the sensor. Follow the manufacturer's instructions for replacing the sensor, and ensure that you're using a new sensor that's compatible with your CGM device.

Contacting Manufacturer Support

If you've tried all the above steps and the issue persists, it's time to contact the manufacturer's support team. They can provide additional guidance or troubleshoot the issue remotely. The Ultimate Blood Sugar Levels Chart By Age For Adults And Non Diabetics

Avoiding Inaccurate Readings in the Future

To avoid inaccurate readings in the future, ensure that you're following proper sensor placement and calibration techniques. Also, regularly check the sensor's adhesive and skin condition, and update your CGM software regularly. By following these steps, you can ensure that your CGM is providing accurate readings, helping you manage your blood sugar levels effectively.

References and Further Reading